Carolyn McDonough
B.S. Carnegie Mellon, Technical Writing
Fifteen Years Writer / Ten Years Information Technology
https://www.linkedin.com/in/carolynmcd
Carolyn McDonough
B.S. Carnegie Mellon, Technical Writing
Fifteen Years Writer / Ten Years Information Technology
https://www.linkedin.com/in/carolynmcd
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"Carolyn was a member of a Lotus Notes team I managed at Apple in the mid 1990’s. We developed, deployed, mentored and supported Lotus Notes applications and users in many departments in the company. She was a superb team player, Notes evangelist, creative developer and worked very well with our internal clients."
"These stories help customers expand their minds regarding what Splunk can actually do"
"Carolyn's writing, technical knowledge, and insight are unbeatable, but when considered in light of her joy of sharing knowledge and insight with others, and watching them excel as a result, she is truly an exceptional professional"
"She has a gift for simplifying complex techncial concepts . . . and not to mention is a fantastic human being who is a blast to work with."
-- Shivaun Robinson, MBA, Program Manager, ProbablyMonsters
"Carolyn was my manager for about 8 months . . I thoroughly enjoyed learning and receiving direction from her. She had a commanding technical grasp of the software we were supporting and was very skilled at performing demos for customers."
--Daniel Martin, Software Engineer, CASAHL
Note: Recommendations were edited slightly to fit this format. You can see the full recommendations on LinkedIn, as well as additional recommendations from colleagues & managers at IBM, WebLOQ, Apple, and others.
LOCATIONS
Hybrid/Onsite Locations:
Erie, PA (home location)
Cleveland, Ohio
Pittsburgh, PA
Youngstown, Ohio
Remote:
USA (US Citizen) Any time zone
Canada / EU if permitted / Ireland if ever possible
Happy to travel as needed
Things I'd like you to know . . .
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Note:
To show the impact and reach of my documentation experience, in certain cases, I have included direct web links to the current version of doc I previously created, designed, or modified. Generally, live documentation has since been updated by others.
Documents, reports, and illustrations directly shown in this porftolio were created and "owned" by me, often in collaboration with product, UX, engineers, devs, editors, product management, and marketing.